Privacy Policy

Welcome to 7spi — the PAGCOR-licensed online gaming platform built specifically for Filipino players across the Philippines. We operate the website located at 7spi.net and all associated gaming services, mobile interfaces, and support channels that fall under the 7spi brand.

This Privacy Policy describes how 7spi collects, uses, stores, protects, and discloses personal information in connection with your use of our platform. It applies to all registered players, visitors to our website, and any individual who interacts with 7spi through any channel — whether you are based in Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the archipelago.

We understand that privacy is a serious matter, especially in the context of an online gaming platform where sensitive financial and identity data is involved. 7spi takes a data-minimization approach — we only collect what we genuinely need, retain it only for as long as required, and protect it with industry-standard security measures at all times.

If you have any questions about this policy or how 7spi handles your personal data, please contact our Data Protection Officer (DPO) at [email protected] at any time. Our support team is available 24/7 in both English and Tagalog.

7spi collects personal information through several channels: directly from you when you register or interact with our platform, automatically through your device and browser when you access our services, and from third parties such as payment processors and identity verification services. The categories of data we collect are as follows:

We do not collect racial or ethnic origin data, political opinions, religious beliefs, health records, or sexual orientation data. If any such data is incidentally provided by a player (for example, in a support message), it will not be processed for any purpose other than resolving the specific support query.

7spi uses the personal data we collect for specific, legitimate purposes that are directly tied to the operation of our licensed gaming platform. We do not use your data for purposes that are incompatible with those listed here, and we do not sell your personal data to third parties for marketing purposes.

• Account Creation & Management: To register your account, verify your identity, and maintain your player profile on the 7spi platform.
• KYC & Regulatory Compliance: To fulfill our obligations under PAGCOR licensing conditions and the Philippine Anti-Money Laundering Act (AMLA), including identity verification and source-of-funds checks.
• Payment Processing: To facilitate deposits via GCash, Maya, QR Ph, BPI, BDO, Metrobank, and other supported channels, and to process withdrawal requests to your verified payment method.
• Platform Delivery: To provide access to our full suite of gaming products — sports betting (PBA, NBA, UFC, boxing), JILI slots, live casino, bingo, Lucky Dice, Crash Goal, and all other games offered on 7spi.
• Fraud Prevention & Security: To detect, investigate, and prevent unauthorized access, fraudulent transactions, money laundering, and other illegal activities that could harm players or the integrity of the platform.
• Responsible Gaming: To monitor gameplay patterns and identify potential problem gambling behaviors, enabling us to proactively reach out to at-risk players and apply appropriate account restrictions where required.
• Customer Support: To respond to your support queries, resolve disputes, and provide assistance through our 24/7 bilingual support channels.
• Platform Improvement: To analyze aggregate usage patterns, improve our product offerings, optimize platform performance, and develop new features based on how Filipino players use 7spi.
• Marketing Communications: To send you promotional offers, bonus notifications, and personalized game recommendations — but only where you have provided explicit consent and only through your preferred communication channel.
• Legal & Regulatory Obligations: To comply with applicable Philippine laws, respond to lawful requests from PAGCOR and other government authorities, and enforce our Terms & Conditions.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, 7spi processes your personal data on the following legal grounds:

7spi does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited and controlled circumstances:

• PAGCOR and Government Authorities: As a PAGCOR-licensed operator, we are required to share certain player data and transaction records with PAGCOR as part of our regulatory reporting obligations. We will also disclose data in response to lawful requests from the Anti-Money Laundering Council (AMLC), courts, law enforcement agencies, and other Philippine government bodies where we are legally compelled to do so.
• Payment Processors: We share the minimum necessary financial and identity information with our partner payment processors — including GCash, Maya, and local banking partners — to facilitate deposit and withdrawal transactions in Philippine Peso.
• Identity Verification Services: We work with licensed third-party KYC and identity verification providers to authenticate your government-issued ID documents and confirm your eligibility to play on 7spi.
• Game Content Providers: Aggregate, non-personally identifiable gameplay data may be shared with our game content partners (such as JILI Games) for the purposes of game performance optimization and RTP auditing.
• IT and Cloud Infrastructure: Our platform operates on secure cloud infrastructure. Data may be stored and processed by our IT service providers, all of whom are contractually bound by strict data processing agreements that comply with Philippine DPA requirements.
• Professional Advisors: We may share limited data with our legal counsel, auditors, and compliance advisors in the context of regulated activities, all of whom are subject to professional confidentiality obligations.

7spi uses cookies and similar tracking technologies to operate the platform effectively, enhance your gaming experience, and gather analytics data that helps us improve our services. A cookie is a small text file placed on your device when you visit our website.

You can control non-essential cookies through the cookie preferences panel accessible in your account settings or in the cookie consent banner displayed on your first visit to 7spi. Disabling functional or analytics cookies may affect certain platform features but will not prevent you from accessing core gaming services.

7spi retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention schedule applies:

When the applicable retention period expires, 7spi will securely delete or anonymize your personal data in accordance with our data disposal procedures. For data held in backup systems, deletion will occur at the next scheduled backup refresh cycle.

As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to the following rights with respect to your personal data held by 7spi. You may exercise any of these rights at any time by submitting a request to [email protected]:

7spi will acknowledge all data rights requests within 72 hours and provide a substantive response within 15 business days of receipt. In complex cases, we may extend this period by an additional 15 days with prior notice to you. We will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive.

7spi implements a comprehensive, multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to, the following:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 7spi's servers is encrypted using the same standard employed by major Philippine financial institutions including BPI and BDO.
• Encryption at Rest: Sensitive personal and financial data stored in our databases is encrypted at rest using AES-256 encryption. KYC documents are stored in isolated, access-controlled storage environments.
• Access Control & Least Privilege: Internal access to personal data is strictly limited to staff members who require it to perform their job functions. All access is role-based and logged for audit purposes.
• Multi-Factor Authentication (MFA): All internal systems that store or process personal data require MFA for staff login. We strongly encourage players to enable MFA on their 7spi accounts as well.
• Regular Security Audits: 7spi's technical infrastructure undergoes regular penetration testing and security audits conducted by independent third-party security professionals.
• Incident Response: In the event of a personal data breach affecting Philippine data subjects, 7spi will notify the National Privacy Commission and affected individuals within the timeframes prescribed by the DPA — specifically within 72 hours of becoming aware of the breach where feasible.

The 7spi platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing real-money online gaming in the Philippines. 7spi does not knowingly collect, process, or retain personal data from persons under the age of 21.

Age verification is a mandatory component of our KYC process. No player may access real-money gaming features on 7spi without first completing age verification through submission of a valid government-issued ID confirming they are at least 21 years old.

If 7spi discovers or is notified that personal data has been collected from an individual under the age of 21 — whether through fraudulent registration, a shared device, or any other means — the following immediate actions will be taken:

• The account will be suspended immediately and access to all platform features will be revoked;
• All personal data associated with the account will be flagged for expedited deletion;
• Any deposited funds will be returned to the verified source of payment after completion of our standard investigation process;
• The matter will be reported to PAGCOR as required under our licensing conditions.

If you believe a minor has accessed or attempted to access the 7spi platform, please contact us immediately at [email protected].

7spi primarily stores and processes your personal data within the Philippines. However, some of our technical infrastructure, cloud service providers, and software vendors may be located outside the Philippines. In such cases, your personal data may be transferred to and processed in other countries.

Where cross-border transfers occur, 7spi ensures that adequate safeguards are in place to protect your personal data in accordance with the standards set by the Philippine Data Privacy Act and the National Privacy Commission. These safeguards include:

• Data Processing Agreements (DPAs): All third-party service providers that process personal data on our behalf — regardless of their location — are required to enter into a binding Data Processing Agreement that imposes DPA-compliant obligations on their data handling practices.
• Adequacy Assessment: Before transferring data to a foreign jurisdiction, 7spi assesses whether that jurisdiction provides an adequate level of data protection, or whether additional contractual safeguards are required.
• Standard Contractual Clauses: Where transfers are made to countries without adequate data protection frameworks, 7spi relies on NPC-recognized contractual clauses to ensure equivalent protection for your personal data.

7spi may update this Privacy Policy from time to time to reflect changes in our data processing practices, new platform features, regulatory requirements, or guidance issued by the National Privacy Commission. All updates will be posted on this page with a revised effective date displayed at the top of the policy.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — 7spi will notify you directly via the email address registered to your account at least 14 days before the changes take effect. For minor or administrative updates, the revised policy will be published on this page without prior individual notice.

Your continued use of the 7spi platform after a revised Privacy Policy has taken effect constitutes your acknowledgment of the updated policy. If you do not agree with the changes, you may close your account by contacting our support team before the effective date of the revision.

We recommend reviewing this Privacy Policy periodically — particularly before making a deposit or submitting new personal documents — to stay informed about how 7spi handles your data.

7spi has appointed a Data Protection Officer (DPO) as required under Section 21 of the Philippine Data Privacy Act. The DPO is responsible for overseeing 7spi's data protection strategy, ensuring compliance with the DPA and NPC regulations, and serving as the primary point of contact for data rights requests, privacy complaints, and breach notifications.

When contacting our DPO, please include your registered email address, account ID (if applicable), a clear description of your request or concern, and any relevant supporting information. This will help us process your request as efficiently as possible.