Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless context otherwise requires:

By accessing the 7spi website or any part of the 7spi platform, you unconditionally accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.

Your acceptance is indicated by any of the following actions: (a) clicking "I Agree" or any equivalent confirmation button during the registration process; (b) depositing funds into your 7spi account; (c) placing a wager on any game or event; or (d) continuing to use the platform after changes to these Terms have been published and notified to you.

If you are accessing 7spi on behalf of another person, you represent that you have the authority to bind that person to these terms. If you do not have such authority, you must not proceed.

To be eligible to register and use the 7spi platform, you must satisfy all of the following requirements at all times:

• You must be at least 21 years of age, as required by PAGCOR regulations governing online gaming in the Philippines. 7spi strictly enforces this age requirement and will suspend or permanently close any account found to belong to an underage individual.
• You must be a natural person — corporate entities and automated bots are not permitted to hold player accounts.
• You must not be a citizen or resident of any jurisdiction where online gambling is prohibited or where accessing this platform would violate any applicable law.
• You must not be an employee, director, officer, contractor, or close family member of 7spi or any of its affiliates, game providers, or payment processors.
• You must not be subject to self-exclusion on 7spi or any PAGCOR-regulated platform.
• You must have the legal capacity to enter into binding contracts under Philippine law.

7spi reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension or closure.

Each player is permitted to hold exactly one (1) registered account on 7spi. The creation of duplicate, multiple, or shared accounts is strictly prohibited and constitutes grounds for immediate suspension and forfeiture of all balances held across the associated accounts.

During registration and at any point thereafter, 7spi may require you to complete our Know Your Customer (KYC) verification process. This process is mandated by PAGCOR licensing conditions and Philippine Anti-Money Laundering Act (AMLA) regulations. Required documents may include:

• A valid government-issued photo ID (Philippine passport, SSS ID, PhilSys national ID, driver's license, or UMID card);
• Proof of current residential address (utility bill, bank statement, or barangay certificate not older than three months);
• Proof of payment method ownership (e.g., screenshot of GCash account under your registered name);
• A selfie holding your valid ID, as requested by our compliance team.

You warrant that all information provided during registration and KYC is accurate, current, and complete. Providing false, misleading, or fraudulent information is a serious violation of these Terms and may result in criminal referral to the appropriate Philippine authorities.

You are solely responsible for maintaining the confidentiality of your account login credentials. Any activity conducted through your account — including wagers, deposits, and withdrawals — is your responsibility. You must notify 7spi immediately at [email protected] if you suspect unauthorized access to your account.

7spi supports the following payment methods for Filipino players: GCash, Maya (formerly PayMaya), QR Ph, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. All transactions are processed in Philippine Peso (PHP / ₱). 7spi does not accept cryptocurrency deposits or withdrawals.

Deposits: Minimum deposit amounts and processing times vary by payment method. Deposits are generally credited to your 7spi account within minutes of successful payment confirmation. 7spi reserves the right to reverse a deposit if the transaction is flagged for fraud or AML review.

Withdrawals: Withdrawal requests are subject to identity verification and, where applicable, satisfaction of any applicable bonus wagering requirements before release. 7spi aims to process approved withdrawal requests within one (1) to three (3) business days. We reserve the right to request supporting documentation before processing any withdrawal. Withdrawals will only be sent to a payment method registered in the same name as your 7spi account.

7spi does not charge processing fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction charges, which are outside our control. Any currency conversion costs are borne by the player.

7spi offers various bonuses and promotions to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and referral incentives. All bonuses are subject to the general terms below as well as any specific terms attached to each individual promotion.

• Bonuses are available to players who have completed the minimum KYC verification level specified in the relevant promotion terms.
• Bonus funds are subject to wagering requirements, which must be met in full before any winnings derived from bonus funds can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) of the bonus amount or bonus plus deposit amount, as specified per promotion.
• Not all games contribute equally toward wagering requirements. Live casino games, table games, and certain high-RTP slots may contribute at a reduced rate or zero percent. Game contribution rates are listed in the individual promotion terms.
• Bonuses have an expiry period. Any unwagered bonus funds and associated winnings remaining after the expiry date will be forfeited automatically.
• 7spi reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. This does not affect bonuses already accepted by players who have begun meeting wagering requirements in good faith.
• Abuse of bonus offers — including but not limited to creating multiple accounts, using automated betting strategies to exploit promotions, or colluding with other players — constitutes a material breach of these Terms. 7spi will void all associated bonuses and winnings and may permanently close the accounts involved.

All wagers placed on 7spi are subject to the specific game rules and sportsbook rules applicable to the relevant game, event, or market. General betting rules that apply across the platform are as follows:

• A wager is confirmed only when 7spi's system records a successful transaction and issues a confirmed bet reference number or game round ID. Pending or unconfirmed wagers do not constitute binding bets.
• Minimum and maximum wager amounts vary by game type, market, and player account tier. These limits are displayed at the point of placing each wager.
• In the event of a technical malfunction during a game or sporting event, 7spi reserves the right to void affected wagers and return stakes to players. No compensation beyond the return of the original stake is payable for technical interruptions.
• 7spi's decision on the outcome of all games and betting markets is final, subject only to the PAGCOR dispute resolution process outlined in Section 13 of these Terms.
• Wagers placed using bonus funds are subject to the bonus terms described in Section 6. Winnings from wagers placed with bonus funds remain subject to wagering requirements until fully cleared.
• Sports betting markets — including PBA, NBA, UAAP, international football, UFC, and boxing — are subject to our Sportsbook Rules, which form part of these Terms & Conditions. Specific rules governing match abandonment, postponement, and void markets are detailed in the Sportsbook Rules section of the platform.

The following conduct is strictly prohibited on the 7spi platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of all balances, and referral to law enforcement authorities:

• Registering more than one account or allowing another person to use your account;
• Providing false, fraudulent, or misleading information during registration, KYC, or at any other time;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a manner not intended for human players;
• Exploiting errors, glitches, or loopholes in the platform's software — including misquoted odds or game malfunctions — to gain an unfair advantage;
• Engaging in match-fixing, collusion, or any form of fraud in connection with sports betting markets;
• Engaging in money laundering, using the 7spi platform to process funds derived from illegal activities, or any conduct in violation of the Philippine AMLA;
• Attempting to reverse-engineer, decompile, or otherwise tamper with 7spi's software, security systems, or payment infrastructure;
• Harassing, threatening, or abusing 7spi staff, agents, or other players through any communication channel;
• Circumventing geo-restrictions or account suspension measures through the use of VPNs, proxies, or other technical means.

All content on the 7spi platform — including but not limited to the 7spi brand name, logo, website design, graphics, text, software code, game interfaces, and promotional materials — is the exclusive intellectual property of 7spi or its licensors, and is protected by applicable Philippine and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the 7spi platform for personal, non-commercial entertainment purposes only. This license does not include the right to:

• Copy, reproduce, modify, or distribute any content from the 7spi platform;
• Create derivative works based on 7spi's intellectual property;
• Use 7spi's brand name, logo, or trademarks in any manner without prior written consent;
• Frame or mirror any page of the 7spi platform on any other website or platform.

Any unauthorized use of 7spi intellectual property constitutes infringement and may result in legal action. If you believe your own intellectual property rights have been infringed on the 7spi platform, please contact us at [email protected].

To the fullest extent permitted by applicable Philippine law, 7spi's total liability to you — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount of deposits made by you into your 7spi account during the 30-day period immediately preceding the event giving rise to the claim.

7spi shall not be liable for any of the following, regardless of whether such losses were foreseeable or 7spi had been advised of their possibility:

• Loss of profits, revenue, or anticipated winnings;
• Loss of data or corruption of data;
• Indirect, special, incidental, or consequential damages of any kind;
• Service interruptions caused by internet connectivity issues, power outages, scheduled maintenance, or force majeure events;
• Actions or omissions of third-party payment processors, game providers, or data suppliers;
• Losses arising from your failure to keep your account credentials secure.

7spi is committed to promoting responsible gaming practices across all player interactions on our platform. Gaming on 7spi is intended to be an enjoyable leisure activity. We take our duty of care to players seriously and have implemented a range of tools and policies to support player wellbeing.

The following responsible gaming tools are available to all registered 7spi players through the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account. Once set, limits take effect immediately and can only be increased after a 7-day cooling-off period.
• Session Time Limits: Set maximum session duration limits. You will receive an on-screen notification when your session limit is approaching.
• Loss Limits: Set a maximum amount you are willing to lose within a specified period. This is separate from deposit limits and provides an additional layer of control.
• Reality Checks: Enable periodic pop-up notifications displaying your current session duration and net wagering position during active play.
• Self-Exclusion: Request a temporary (30-day minimum) or permanent self-exclusion from the 7spi platform. Self-exclusion requests submitted via email to [email protected] are processed within 24 hours. Permanent self-exclusion cannot be reversed.
• Account Cooling-Off: Request a cooling-off period of 24 hours to 6 weeks without fully closing your account, giving you space to reconsider your gaming habits.

If you are concerned about your gaming behavior or the gaming behavior of someone you know, we strongly encourage you to visit our dedicated Responsible Gaming page for further information, self-assessment tools, and links to professional support organizations in the Philippines.

Either party may terminate the player-platform relationship at any time, subject to the conditions below.

Termination by You: You may close your 7spi account at any time by submitting a written request to [email protected]. Before closing your account, you must withdraw any available balance. We will not process account closure while a pending withdrawal, active bonus wagering requirement, or open dispute is attached to your account, unless the circumstances require immediate closure for responsible gaming reasons.

Termination by 7spi: 7spi reserves the right to suspend, restrict, or permanently close your account at any time and without prior notice in the event of:

• Any breach or suspected breach of these Terms & Conditions;
• Fraud, identity theft, money laundering, or any criminal conduct;
• Failure to complete KYC verification within the required timeframe;
• Instructions from PAGCOR or any competent legal authority;
• Discovery that you are ineligible under Section 3 of these Terms;
• Our commercial decision to cease operations in a particular market or jurisdiction.

Upon termination, any pending bonuses and associated winnings subject to outstanding wagering requirements will be forfeited. Real-money balances not subject to active fraud investigations will be returned to the player's verified payment method after completion of our standard closure process.

These Terms & Conditions are governed by and construed exclusively in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, the 7spi platform, or any transaction conducted thereon shall first be referred to 7spi's internal dispute resolution process. You may submit a formal dispute by emailing [email protected] with the subject line "Formal Dispute — [Your Account ID]". 7spi will acknowledge receipt within 24 hours and provide a formal response within ten (10) business days.

If you are not satisfied with 7spi's response to your formal dispute, you may escalate the matter to PAGCOR through their official dispute resolution channels. 7spi fully cooperates with PAGCOR in all regulatory and dispute resolution matters as a condition of its licensing agreement.

Nothing in this section limits your rights under mandatory Philippine consumer protection legislation applicable to licensed gaming operators.

7spi reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes may be made for a variety of reasons including, but not limited to: updates to PAGCOR regulatory requirements, changes to our game or payment offerings, improvements to platform security, or clarifications of existing provisions.

When material changes are made to these Terms, 7spi will notify registered players through one or more of the following means: a notice displayed prominently on the 7spi website; an in-app notification upon your next login; or an email to your registered address. The updated Terms will be effective from the date specified in the notification.

Your continued use of the 7spi platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised Terms, you must stop using the platform and may request account closure as described in Section 12.

If you have any questions, concerns, or requests relating to these Terms & Conditions, please reach out to our support team. We are available 24 hours a day, 7 days a week, in both English and Tagalog.

For responsible gaming support, self-exclusion requests, or account restriction queries, please include your account ID in the subject line of your email to help us process your request promptly.